Privacy Policy
Last Updated: August 15, 2026
Welcome to Herba Delight ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.herbadelight.com (the "Site") and use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you, such as:
Contact Information: Name, email address, phone number, mailing address.
Account Information: Username, password, and other credentials used to access our services.
Payment Information: Credit card details, billing address, and other payment-related information.
1.2 Non-Personal Information
We may also collect non-personal information automatically, such as:
Log Data: Information about your device and how you use our services, including IP address, browser type, and operating system.
Cookies: Information stored on your device, including preferences and settings.
2. How We Use Your Information
We use your information for various purposes, including:
Providing Services: To process orders, provide customer support, and improve our services.
Communication: Sending transactional emails, newsletters, and marketing communications.
Analytics: Analyzing usage patterns to improve our website and services.
Security: Protecting against fraud, unauthorised transactions, and other liabilities.
3. Sharing Your Information
We may share your information with third parties for the following purposes:
Service Providers: Third-party vendors who help us provide our services, such as payment processors and shipping companies.
Legal Compliance: To comply with legal obligations or respond to lawful requests and legal process.
Business Transfers: In connection with a merger, sale of assets, or acquisition of all or a portion of our business.
4. Your Choices
You can control your information by:
Account Settings: Updating your account information and communication preferences.
Cookies: Adjusting your browser settings to refuse cookies.
5. Security
We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at